*{box-sizing:border-box}
:root{
  --primary:#00607e;--primary-2:#078b94;--orange:#f39200;--ink:#112c3a;--muted:#6e8290;
  --bg:#f3f6f8;--surface:#fff;--surface-soft:#f7fafb;--line:#dfe8ec;--danger:#b42318;
  --shadow:0 20px 60px rgba(25,68,84,.10);--radius:25px
}
html.dark{
  --ink:#e8f4f7;--muted:#9fb4be;--bg:#0d1820;--surface:#14242e;--surface-soft:#192d38;
  --line:rgba(210,235,243,.12);--shadow:0 22px 60px rgba(0,0,0,.22)
}
html,body{margin:0;min-height:100%;background:var(--bg);color:var(--ink);font-family:Tajawal,system-ui,-apple-system,"Segoe UI",Arial,sans-serif}
body{
  background-image:
    radial-gradient(circle at 87% 7%,rgba(7,139,148,.09),transparent 25rem),
    radial-gradient(circle at 10% 22%,rgba(243,146,0,.07),transparent 22rem)
}
a{color:inherit}.hidden{display:none!important}button,input,textarea{font:inherit}

.supportTopbar{
  width:min(1220px,calc(100% - 32px));height:68px;margin:16px auto 0;padding:0 17px;
  display:flex;align-items:center;justify-content:space-between;gap:16px;background:color-mix(in srgb,var(--surface) 88%,transparent);
  border:1px solid var(--line);border-radius:20px;box-shadow:0 8px 25px rgba(27,70,85,.05);
  backdrop-filter:blur(15px);-webkit-backdrop-filter:blur(15px)
}
.brand{display:flex;align-items:center;text-decoration:none}.brand img{height:38px;width:auto;display:block}
.backButton{
  min-height:41px;padding:0 13px;display:inline-flex;align-items:center;gap:8px;border-radius:12px;
  background:var(--surface-soft);border:1px solid var(--line);color:var(--primary);font-weight:800;font-size:13px;text-decoration:none
}
.backButton i{font-size:18px}

.supportPage{width:min(1220px,calc(100% - 32px));margin:22px auto 55px}
.supportHero{width:min(960px,100%);margin-inline:auto}
.formCard,.recentSection{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow)}

.formCard{padding:29px 31px}.formHeading{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;padding-bottom:21px;border-bottom:1px solid var(--line)}
.sectionEyebrow{display:block;color:var(--primary-2);font-size:11px;font-weight:900;margin-bottom:4px}.formHeading h2,.recentHeading h2{margin:0;font-size:25px;line-height:1.4;font-weight:900}
.formHeading p{margin:7px 0 0;max-width:590px;color:var(--muted);font-size:12px;line-height:1.75}
.secureBadge{flex:0 0 auto;display:inline-flex;align-items:center;gap:6px;padding:7px 10px;border-radius:999px;background:rgba(7,139,148,.09);color:var(--primary-2);font-size:10px;font-weight:900}
#supportForm{display:grid;gap:20px;padding-top:22px}.fieldGroup{min-width:0;display:grid;gap:8px}
.inputShell{position:relative;height:52px;display:flex;align-items:center;gap:10px;padding:0 14px;border:1px solid var(--line);border-radius:14px;background:var(--surface-soft);cursor:text;transition:.18s ease}
.inputShell:focus-within,textarea:focus{border-color:rgba(0,96,126,.5);box-shadow:0 0 0 4px rgba(0,96,126,.08);background:var(--surface)}
.inputShell i{color:var(--primary-2);font-size:18px}.inputShell input{flex:1;min-width:0;height:100%;padding:0;border:0;outline:0;background:transparent;color:var(--ink);font-size:13px;font-weight:600}
input::placeholder,textarea::placeholder{color:color-mix(in srgb,var(--muted) 72%,transparent);opacity:1}
.textareaShell{position:relative;display:block;min-width:0}.fieldCounter{position:absolute;z-index:1;bottom:10px;left:15px;color:var(--muted);font-size:10px;font-weight:700;direction:ltr;pointer-events:none}
textarea{width:100%;min-height:152px;resize:vertical;padding:14px 15px 30px;border:1px solid var(--line);border-radius:15px;outline:0;background:var(--surface-soft);color:var(--ink);font-size:13px;line-height:1.9;transition:.18s ease}

.attachmentPicker{position:relative;min-height:79px;padding:13px;display:flex;align-items:center;gap:12px;border:1px dashed rgba(0,96,126,.3);border-radius:16px;background:rgba(0,96,126,.035);cursor:pointer;transition:.18s ease}
.attachmentPicker:hover,.attachmentPicker.hasFile{border-style:solid;border-color:rgba(0,96,126,.52);background:rgba(0,96,126,.065)}
.attachmentPicker input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.attachmentIcon{width:43px;height:43px;flex:0 0 43px;display:grid;place-items:center;border-radius:13px;background:rgba(0,96,126,.1);color:var(--primary);font-size:20px}
.attachmentCopy{min-width:0;display:grid;gap:3px}.attachmentCopy b{font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.attachmentCopy small{color:var(--muted);font-size:9px;line-height:1.6}
.attachmentAction{margin-inline-start:auto;flex:0 0 auto;padding:7px 10px;border-radius:9px;background:var(--surface);border:1px solid var(--line);color:var(--primary);font-size:10px;font-weight:900}
.removeAttachment{justify-self:start;border:0;background:transparent;color:var(--danger);padding:3px 2px;font-size:10px;font-weight:800;cursor:pointer}
.formMessage{padding:12px 13px;border-radius:12px;font-size:12px;font-weight:700;line-height:1.7}.formMessage.error{display:block!important;background:#fff1f1;color:#a32920;border:1px solid #f5c9c6}.dark .formMessage.error{background:rgba(180,35,24,.15);border-color:rgba(255,120,108,.2);color:#ffaaa2}
.sendButton{height:52px;border:0;border-radius:15px;display:flex;align-items:center;justify-content:center;gap:9px;background:linear-gradient(135deg,var(--primary),var(--primary-2));color:#fff;font-size:14px;font-weight:900;box-shadow:0 11px 24px rgba(0,96,126,.2);cursor:pointer;transition:.18s ease}
.sendButton:hover{transform:translateY(-1px);box-shadow:0 14px 30px rgba(0,96,126,.25)}.sendButton:disabled{opacity:.68;cursor:wait;transform:none}.sendButton.isLoading i{animation:spin 1s linear infinite}.responseNote{margin:-7px 0 0!important;display:flex;align-items:center;justify-content:center;gap:6px;color:var(--muted)!important;font-size:10px!important;text-align:center}

.successPanel{min-height:440px;padding:42px 15px 20px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}.successIcon{width:74px;height:74px;display:grid;place-items:center;border-radius:24px;background:linear-gradient(145deg,#0aa77f,#078b94);color:#fff;font-size:37px;box-shadow:0 18px 36px rgba(7,139,148,.22)}
.successPanel>span{margin-top:22px;color:var(--primary-2);font-size:12px;font-weight:900}.successPanel h2{margin:8px 0 5px;font-size:27px}.successPanel h2 b{color:var(--orange)}.successPanel p{max-width:460px;margin:0;color:var(--muted);font-size:12px;line-height:1.8}
.successActions{display:flex;gap:9px;margin-top:25px}.successActions button,.successActions a{min-height:43px;padding:0 16px;display:inline-flex;align-items:center;justify-content:center;gap:7px;border-radius:12px;font-size:11px;font-weight:900;text-decoration:none;cursor:pointer}
.successActions button{border:0;background:var(--primary);color:#fff}.successActions a{background:var(--surface-soft);border:1px solid var(--line);color:var(--ink)}

.recentSection{width:min(960px,100%);margin:18px auto 0;padding:24px 27px}.recentHeading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:16px}.recentHeading h2{font-size:21px}.recentHeading button{width:39px;height:39px;border:1px solid var(--line);border-radius:12px;background:var(--surface-soft);color:var(--primary);font-size:18px;cursor:pointer}
.recentRequests{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px}.requestCard{min-width:0;padding:15px;border:1px solid var(--line);border-radius:16px;background:var(--surface-soft)}
.requestCardHead{display:flex;align-items:center;justify-content:space-between;gap:10px}.requestNumber{color:var(--primary);font-size:11px;font-weight:900}.statusBadge{display:inline-flex;padding:5px 8px;border-radius:999px;font-size:9px;font-weight:900}.statusBadge.new{background:#fff0ed;color:#b54736}.statusBadge.contacted{background:#fff5e7;color:#b56a08}.statusBadge.solved{background:#e7f8f1;color:#08765b}.dark .statusBadge.new{background:rgba(181,71,54,.18);color:#ffb6aa}.dark .statusBadge.contacted{background:rgba(181,106,8,.18);color:#ffd18d}.dark .statusBadge.solved{background:rgba(8,118,91,.22);color:#81e6c4}
.requestCard h3{margin:12px 0 6px;font-size:13px;line-height:1.6;overflow-wrap:anywhere}.requestCard p{margin:0;color:var(--muted);font-size:10px;line-height:1.75;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.requestCardFoot{margin-top:13px;padding-top:10px;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:8px;color:var(--muted);font-size:9px;font-weight:700}
.emptyRequests{grid-column:1/-1;padding:28px;text-align:center;color:var(--muted);font-size:12px}.emptyRequests i{display:block;margin-bottom:8px;color:var(--primary-2);font-size:30px}.listLoading{grid-column:1/-1;min-height:80px;display:flex;align-items:center;justify-content:center;gap:6px}.listLoading span{width:7px;height:7px;border-radius:50%;background:var(--primary-2);animation:bounce 1s infinite}.listLoading span:nth-child(2){animation-delay:.15s}.listLoading span:nth-child(3){animation-delay:.3s}
.toast{position:fixed;z-index:1500;left:50%;bottom:max(22px,env(safe-area-inset-bottom));transform:translateX(-50%);max-width:min(430px,calc(100vw - 24px));padding:12px 16px;border-radius:12px;background:#102d3a;color:#fff;box-shadow:0 15px 35px rgba(0,0,0,.2);font-size:12px;font-weight:800;text-align:center}

@keyframes spin{to{transform:rotate(360deg)}}@keyframes bounce{0%,70%,100%{transform:translateY(0);opacity:.45}35%{transform:translateY(-6px);opacity:1}}
@media(max-width:950px){.recentRequests{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:650px){
  .supportTopbar,.supportPage{width:calc(100% - 20px)}.supportTopbar{height:61px;margin-top:10px;padding:0 12px;border-radius:16px}.brand img{height:32px}.backButton{min-height:38px;padding:0 10px}.backButton span{display:none}
  .supportPage{margin-top:12px}
  .formCard{padding:21px 16px;border-radius:20px}.formHeading{padding-bottom:17px}.formHeading h2{font-size:21px}.secureBadge{display:none}#supportForm{gap:17px;padding-top:18px}.attachmentPicker{padding:11px}.attachmentAction{display:none}
  .recentSection{padding:20px 15px;border-radius:20px}.recentRequests{grid-template-columns:1fr}.recentHeading h2{font-size:19px}.successActions{width:100%;display:grid;grid-template-columns:1fr 1fr}.successActions button,.successActions a{padding:0 8px}
}
@media(max-width:380px){.formHeading p{display:none}.attachmentCopy b{max-width:185px}.successPanel h2{font-size:23px}}